You will either be prompted to begin your download immediately upon receipt of your order, or you will receive an e-mail from us with instructions on how to complete your download.

You must notify us within 3 days of the date of your order if you are unable to download the item(s) you purchased or if you do not receive an e-mail from us with information on how to complete your download.

If you do not contact us within three days of placing your order, your order will be considered received, downloaded, and sent to you.