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Public Ticket #1907

I bought the pro version but its on hold!

Shanti Guy

Hello, I am trying to use the pro version but it says it’s waiting for  2Checkout validation. What’s the deal? I need to use the plug-in. 



Hi Shanti,

I hope you are doing well today. We are sorry for the inconvenience.

Sometimes, random order takes time to validate the purchase from 2checkout. So, we have approved your order manually.

Please check your download area. You purchased it on May 27, 2023, at 6:17 am (GMT+6) and the file was available to you on May 27, 2023, at 8:56 am (GMT+6).

I have already seen you have requested to cancel the subscription. Do you really want to cancel the subscription?

Please let me know if you have any further queries. Hope to hear from you soon.

Best Regards