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Public Ticket #3140

Pound sign appearing wrong when adding product to basket

Scottish Beauty Expert

Having issues with appearance of cost of product when it is added to basket. With pound sign appearing twice on the price, once backwards. Can send a screenshot if required.

 

Screenshot included if you could offer a resolution.

 

Thanks

 

https://scottishbeautyexpert.com/product/complete-aesthetics-practitioner-course/

wpx

wpx

Hi,

I hope you are doing well today. Apologies for our late response (we were on leave).

Are you still facing this issue? Can you please temporarily deactivate our Variation Price Display Range plugin and check whether it happens without our plugin or not?

Hope to hear from you soon.

Best Regards

Scottish Beauty Expert

Scottish Beauty Expert

Hello,

I have uninstalled the plug in and the issue with the pound signs was removed.
It came back when I reinstalled the plug in.
Is there a possible solution?
Kind Regards
Alannah
Scottish Beauty Expert

Scottish Beauty Expert

Hello,

I have uninstalled the plug in and the issue with the pound signs was removed.
It came back when I reinstalled the plug in.
Is there a possible solution?
Kind Regards
Alannah
wpx

wpx

Hi,

Please use this tool- https://www.loom.com/ to record your issue to understand it properly.

Then share the recorded video/screencast URL using this reply box.

Hope to hear from you soon.

Best Regards