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Public Ticket #3804

Frank Bernaerts

Hello, is it possible to sort the column always as ABC.

Now the customer can change that and we don’t want that.

wpx

wpx

Hi,

I hope you are doing well today.

Unfortunately, this feature is currently unavailable.

I can consider this as a feature request.

I will share this with our development team.

Best Regards

Frank Bernaerts

Frank Bernaerts

Hello,

Oh OK, can we get a refund for this order because we have over 3000 products in our shop and it's not possible to order them manually.

 

 

 

wpx

wpx

Hi,

Thanks for getting back to us.

We have over 3000 products in our shop and it's not possible to order them manually.

The PVT follows the variation order, if a product has two attributes like color and size, which order it would follow? So we had to follow the variations order of a product.

As per our Refund Policy, you are not eligible for a refund. Anyway, we have decided to refund you.

I request you to read the Refund Policy before buying a plugin.

Next time you will not get a refund if you purchase any plugins using a coupon.

Hopefully, it will be processed within 24-48 hours.

Best Regards

Frank Bernaerts

Frank Bernaerts

Hello,

 

It's just strange that you cant disable the sorting in the table, we just want it alfabetical that's much easier for our customer.

The plugin is working perfectly for us for the rest, it's just the sorting.

wpx

wpx

Hi,

I have already mentioned in my last reply it follows the variation order inside your product edit page.

If you have multiple attribute like Color, Size, and Shape, which alphabetical order plugin should follow color, size, or shape?

We are using the core function of WooCommerce that brings them in variation position order.

I hope this will clear up your confusion.

Best Regards