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Public Ticket #920

Variation Display Has Not Changed

Raphael

Hello, our website bbtrans.id sells tourism and transportation products, and we want to eliminate the price range (xx – xxx). And we only want to show the minimum price.
1. For the “Price Types” setting, we have set it to “Minimum Price”
2. And for the “Add From” setting we have turned it on, and we have turned off the rest
However, the catalog and single product displays still display as before activating the “Variations Display Range” plugin. Can you help us solve this problem?

Raphael

Raphael

wpx

wpx

Hi Raphael,

Thanks for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

=> Deactivate all of your additional plugins except WooCommerce and Variation Price Display Range plugins.

=> See if the problem persists. If the problem is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

If it doesn't help. Please give us temporary admin access to your site. So that we can inspect it for you.

Please click here- https://prnt.sc/6XIH4B17m_jY and then add the details here- https://prnt.sc/VagRZjpP3cUl so that, only our support engineers can check your confidential data.

Looking forward to hearing from you soon.

Thanks